Can I change my email address into another one?
You can change the registered e-mail in your account once your are logged in.
Go to the ¨My Account¨ option and then at the bottom of the page go to ¨Edit Account¨. Enter ¨Edit Account¨ and update the necessary information or contact customer service to help you .
Questions? Contact us, click here
How can I change my password?
Once you have and acount and you need to change your password, go to¨My account¨. In the bottom part you will find the ¨Change my Password¨ option. Questions? Contact us, click here
Can I cancel or change my order?
Once your order has been placed, we do our best to get it to you as soon as possible, therefore we cannot guarantee we will be able to change or cancel your order in time. Please contact our Customer Service Team as soon as possible if you would like ...
I only received one item, where is the rest?
Orders may ship from multiple locations. If one item has been received, please know the rest of the order is on the way: 1.Orders with multiple items may ship from separate warehouses and 2. If part of the order has been delivered, the other part is ...
What address do I send my return parcel to?
If you have filled out our RMA form and it has been approved, we will send you the address to where you need to send your parcel. Please note that the original postage costs will not be reimbursed, nor will return postage costs, unless the item(s) ...
What if my item doesn’t fit, I change my mind or my item is faulty?
The satisfaction of our customers is very important to us. If you find damaged or incorrect products or with any problem please contact us as soon as possible so we can provide you with a solution. Click here to contact us.