Do you ship to my country?
We send orders to most countries that are within the Universal Postal Union.
Questions? Contact us, click here
Will my parcel be charged customs and import charges?
As we ship orders all around the world, it is not possible for us to know the import policies of each country. If your country charges taxes, in the majority of cases, the costs are very small. Questions? Contact us, click here
How much is the shipping cost?
The shipping cost is calculated based on the number of products you order, the country to which the shipment was made and the company chosen for the shipment.
I only received one item, where is the rest?
Orders may ship from multiple locations. If one item has been received, please know the rest of the order is on the way: 1.Orders with multiple items may ship from separate warehouses and 2. If part of the order has been delivered, the other part is ...
Who pays for customs costs?
When you receive your order, customs or Postal Office personnel will inform you of the costs, if applicable, and the way to get your package released from customs. We encourage you to contact the Customs office in your country to find out how these ...
What´s your return and exchange policy?
If you're not completely satisfied with the quality, fit or size of any item, you can return or exchange it within 10 days of receipt. Please note the following guidelines: All our hats are handmade and therefore unique for each client. We can only ...