When will I receive my refund?

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• Will I receive the same product that I see in the photo?

  The products advertised in Panamahatmall.com are handmade and unique. We will respect the basic and most important features. In case there is a small modification you will be informed by means of customer service. Questions? Contact us, click here

• When will I receive my order?

  Usually within 7 business days (depending on the shipping method chosen). Saturdays, Sundays, and observed holidays are not considered business days. If you want to check our estimated delivery chart please click here. 

• Why did I not receive the expected discount?

  If you did not receive free shipping please contact customer service to help and place the order with the proper discount.

• Can I receive regular e-mail updates about Panamahatmall.com´s latest products and offers?

  Of course, just subscribe to our newsletter. You can subscribe by creating an account in Panamahatmall.com. In your account you can choose whether or not you want to receive our newsletter in your email. Questions? Contact us, click here

• Here the customer will find the form.

  Link for returns and exchanges. https://www.panamahatmall.com/en/returns-exchanges.html Questions? click here.